Dissatisfied Customer Review

scale of 1-5, do you agree?

  • Total voters
    38
Doraiaky said:
I genuinely don't understand what your point is. Are you saying staff is too lenient on chat moderation and that they aren't doing their jobs right in the department of implementing tech-light solutions to occurring problems? I wasn't online today when general chat supposedly blew up, but they can't pre-ban, pre-warn or pre-mute anyone that they think will say anything sexual or otherwise innapropriate, it has to happen first. Regarding the last part of your post, that solutions aren't implemented, I personally believe staff is trying to implement such solutions, but the priorities have changed from welcoming newer players to trying to maintain the community we have on the server currently and that newer implementations and projects are more aimed at that, probably because you can work with the people currently playing, bettering the server with the suggestions and opinions they provide, but you can't really do it with newer players, they're not the core of the community, most active players have played for years. I'd love to see "noob-friendly" tech-light implementations to what we have right now, some sort of book for newer players maybe, maybe even the OG-style of walls of signs, but I also understand that priorities shift and those aren't/weren't the current ones.
Click to expand...
Click to shrink...
staff regularly only give warnings, which expire quick, then rely on their own memory for repeat offences. This means players are never punished for saying dumb stuff in chat as long as it either isn't blatantly involved with suicide or genocide or pedophilia (pedophilia a little less, since thats "edgy")

I also don't have a point. I'm just complaining. I'm not trying to be constructive. I just have problems man.
 
MonMarty said:
To add to this: I can tell from logs that there have been 93 punishments issued over Chat violations in the past month, 27 specifically attributed to General Chat, 3 for misuse of Trade Chat, 18 for trolling in Help Chat, and others. From what I can tell about 40% of them, spread over those three specific topics, come from the same people over and over.

I honestly like General chat with a bit of swear words every now and then. I am not so squeaky clean not to use the word "bitch" in a loving and jesting manner. Maybe it's worthwhile to expand the word filter to other swear words, have that word filter be the default feature for new players, and just make turning it off optional and then not punishing for swear words in general anymore.
Click to expand...
Click to shrink...
Thanks. Swear words are fine. I was referring to using the chat filter to have less sex references in general chat.
 
Winterless said:
No
Click to expand...
Click to shrink...
it may have changed since. cudos for that. While I was staff, if someone was breaking rules you warned them and let people know in discord. I would frequently warn someone and another staff would mute them because that specific staff would remember another recent offence. I'm asking for actual punishment for first-time offenders, as long as its temporary and mild. I don't mean cussing, I mean actual stuff that you can't say in a school classroom.
 
Before I sign off (idk if I'm gonna look at this again) I just wanna say that even in staff chat that was a lot of kinda sexual stuff. That put me off a bit. I get that its mostly adults there, but I was 16. It wasn't traumatic or anything but it was uncomfortable. It was mostly just a few voice-chats and teambuilding stuff, and the occasional chat message.

idk if this is worth improving on but it made me uncomfortable and this thread IS just for me to complain.

In conclusion thanks for reading and stuff. This stuff has put me off for a long time now.
 
please change the hug censor to something else i just want a hug not sex and people are confused
 
MokeDuck said:
Before I sign off (idk if I'm gonna look at this again) I just wanna say that even in staff chat that was a lot of kinda sexual stuff. That put me off a bit. I get that its mostly adults there, but I was 16. It wasn't traumatic or anything but it was uncomfortable. It was mostly just a few voice-chats and teambuilding stuff, and the occasional chat message.

idk if this is worth improving on but it made me uncomfortable and this thread IS just for me to complain.

In conclusion thanks for reading and stuff. This stuff has put me off for a long time now.
Click to expand...
Click to shrink...
Are you ok mark??? This is very deep yet troubling content you are writing, dm me on discord we can discuss this in depth :)
 
Winterless said:
You can't cuss in a school classroom. Don't know what school you went to but you were in a world of shit if you cussed at mine
Click to expand...
Click to shrink...
there are a lot of places where you can't curse. I mean just because you can't curse in a classroom doesn't mean teenagers aren't familiar with those words. I wouldn't really equate Massive to a classroom level of necessary manners lol
 
Violettee said:
I have communicated everything I can and I have accepted that I need to just sit back and let the staff work. I'm not a very good builder, if I could build the thing myself I would. Like I could try and do a draft but I was under the impression one was already underway and without seeing it (because your staff protocol doesn't permit it) I am not sure where my time is better spent.
Click to expand...
Click to shrink...

The Essalonia Spawn is currently being rebuilt by myself and Jaehaerys. We are following a template that has been provided to us by SpunSugar who I believe contacted you about what sort of spawn design would be desired, (something along the lines of religious shrines?) Therefore it can be assured that the Spawn is being recreated and we are trying to cater to what the faction players would like to see in it. We are more than available to taking ideas and requests from players, but of course as World staff we are expected to abide by a certain standard and there are limitations to what we can and cannot create, which should be recognized.

Nonetheless, the faction players can be assured that a new and better constructed Essalonia spawn is underway and I and Jaehaerys are putting our best efforts in ensuring that it will be satisfactory, informative, and pretty to the eye.
 
Yigit said:
The Essalonia Spawn is currently being rebuilt by myself and Jaehaerys. We are following a template that has been provided to us by SpunSugar who I believe contacted you about what sort of spawn design would be desired, (something along the lines of religious shrines?) Therefore it can be assured that the Spawn is being recreated and we are trying to cater to what the faction players would like to see in it. We are more than available to taking ideas and requests from players, but of course as World staff we are expected to abide by a certain standard and there are limitations to what we can and cannot create, which should be recognized.

Nonetheless, the faction players can be assured that a new and better constructed Essalonia spawn is underway and I and Jaehaerys are putting our best efforts in ensuring that it will be satisfactory, informative, and pretty to the eye.
Click to expand...
Click to shrink...
Go back to a port and dock system, the current spawn makes no sense, hot air balloon from where???
 
Jalapeno690 said:
Go back to a port and dock system, the current spawn makes no sense, hot air balloon from where???
Click to expand...
Click to shrink...

Jala he's working on essa spawn which is in the middle of land, I have spoke to Sephite regarding where we officially start off, to make more sense but the essa spawn travel thing is tricky. We'd need a wide channel cutting through the land.
 
MokeDuck said:
Before I sign off (idk if I'm gonna look at this again) I just wanna say that even in staff chat that was a lot of kinda sexual stuff. That put me off a bit. I get that its mostly adults there, but I was 16. It wasn't traumatic or anything but it was uncomfortable. It was mostly just a few voice-chats and teambuilding stuff, and the occasional chat message.

idk if this is worth improving on but it made me uncomfortable and this thread IS just for me to complain.

In conclusion thanks for reading and stuff. This stuff has put me off for a long time now.
Click to expand...
Click to shrink...

Sounds like you've ended up in chats where staff members are more comfortable with each other bc they're friends and forgot you were there tbf and were just bantering between themselves. Maybe we need a kid's club on staff. (that was a joke)
 
Violettee said:
Jala he's working on essa spawn which is in the middle of land, I have spoke to Sephite regarding where we officially start off, to make more sense but the essa spawn travel thing is tricky. We'd need a wide channel cutting through the land.
Click to expand...
Click to shrink...
It makes no sense being in land, presumably this is where everyone from the old worlds came from, balloon makes no sense
 
I hope some of the content in the future can have an automated aspect to it. It would be nice to know that content is out there to participate in (like dungeons, for example), that I can participate in at any possible time I could log on. One of the reasons I don't care for staff-run events is they're random (I can't always participate in an event when a notification gets dropped into one of the discords I'm in just as the event is starting), and that whatever content the event is offering is only available during that specific window of time. I also don't find a lot of the random hack n slash events too fun either.

Think it's something that should be given some thought and looked into. I'd say automated content is necessary and just par for the course for almost any MMORPG, which is what Massive did advertise itself as in the past in the server MOTD. Now it's just a "Factions RPG", but nothing really changed besides the wording.

Also, issues with profanity? Such a weird thing to draw issue with. With the ability to leave chats and mute people, I don't see how that really should as big a toll on your quality of gameplay and it seems to be.
 
Alj23 said:
I hope some of the content in the future can have an automated aspect to it. It would be nice to know that content is out there to participate in (like dungeons, for example), that I can participate in at any possible time I could log on. One of the reasons I don't care for staff-run events is they're random (I can't always participate in an event when a notification gets dropped into one of the discords I'm in just as the event is starting), and that whatever content the event is offering is only available during that specific window of time. I also don't find a lot of the random hack n slash events too fun either.

Think it's something that should be given some thought and looked into. I'd say automated content is necessary and just par for the course for almost any MMORPG, which is what Massive did advertise itself as in the past in the server MOTD. Now it's just a "Factions RPG", but nothing really changed besides the wording.
Click to expand...
Click to shrink...
I was trying to write an automated dungeon system with MassiveQuest (I even nearly got it to be able to handle a two player team) because I recognized that the main reason that Warrenord and Arach'n at the end of their lives were virtually abandoned and unused was because of the amount of effort it takes between the worldstaff and the queststaff to make one of those. That effort is not worth the amount of time players remain interested, which is not very long. Same reason with the regular staff-run game events. The amount of time it takes to develop, build, and often times implement quests/gates into, is not worth the short time before players are generally bored with it.

So if dungeons could be refreshed once a month, take 2 days to create, and be automated for any player to enter whenever they want... that would fix that issue. By the time players are uninterested, its already replaced by a new one. And the system allows this because the world/quest staff aren't so burdened by each one since they're relatively small.
 
Last edited:
Winterless said:
+1
Click to expand...
Click to shrink...
Well that isn't productive.
Alj23 said:
One of the reasons I don't care for staff-run events is they're random (I can't always participate in an event when a notification gets dropped into one of the discords I'm in just as the event is starting), and that whatever content the event is offering is only available during that specific window of time.
Click to expand...
Click to shrink...
Yeah I agree with this. I don't know if there is a calendar where the events are listed (date, time, event type, etc...) but it would be helpful if the players could see a few weeks/ a month in advance when events are going to happen. Again I am not sure if this already exists. I think one already exists for roleplay?
 
enderdragon said:
eah I agree with this. I don't know if there is a calendar where the events are listed (date, time, event type, etc...) but it would be helpful if the players could see a few weeks/ a month in advance when events are going to happen
Click to expand...
Click to shrink...
This is a thing. There's an entire "Calendar" section of the forums for this. Look in the top bar.
 
Unless it's been changed since I logged on, the tutorial for new players leaves some things to be desired. When a bunch of factions have a giant wall of signs to explain game mechanics, you might need to update your tutorial. Then again, overwhelming a new player with too much info can also make them quit.
 
NebulaePrimo said:
Unless it's been changed since I logged on, the tutorial for new players leaves some things to be desired. When a bunch of factions have a giant wall of signs to explain game mechanics, you might need to update your tutorial. Then again, overwhelming a new player with too much info can also make them quit.
Click to expand...
Click to shrink...
We have multiple solutions already in progress for this including a plugin which will contain all of the basic info you need into categorized little icons that you will be able to pull up at any time via a chat command. Think like doing ./help and then getting a clickable interface where you click on a button to find out about locks, chat, faction relation commands, claiming, etc.
There are also some changes to the tutorial area which have happened within the past 24-48 hours--and again, more things are in the works.

We understand that the learning curve for all of the awesome things offered by Massive is indeed something needing tackled--and we are actively working on this. :)
 

Similar threads

Astraaeus
  • Locked
Feedback Regarding MassiveCraft © van Duijnhoven Digital Service 2011-2023+
Replies
1
Views
133
General
MonMarty
MonMarty
LotusTwist
Shelved Character Vineri (Retconned into disguise.)
Replies
0
Views
195
Character Sheets
LotusTwist
LotusTwist
Birdsfoot_Violet
  • Locked
  • Article Article
Application Roleplay DM Helpers Manual
Replies
0
Views
233
Roleplay System Manuals
Birdsfoot_Violet
Birdsfoot_Violet
Anseran
[Sep 28, 2024] Religious Festival: Radiance of the Celestial Grove
Replies
0
Views
75
Events
Anseran
Anseran
Arhbi
  • Suggestion Suggestion
Implemented Weekly Spotlights & Competitions.
Replies
1
Views
123
Suggestions
MassiveServices
MassiveServices
Top Bottom