As a new player, I ran into some difficulty when multiple staff members I contacted through /ti c could not advise me on quest-related issues. The specific issue that surprised me the most is that none of them could answer which quest, if any, came next after finishing the questline Evocations and Espionage. When I asked one staff member if they could simply check the list of quests and let me know what came next, they answered that there was no such document for them to reference. I understand if questing is not a priority right now, especially since a lot of players on this server never bother with Silverwind. But I feel like it should be fairly quick and easy to provide staff with a simplistic chronological list of quests so they can tell players where to go next if they get stuck. It would avoid a lot of frustration for both players and staff.