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POLICY CHANGE REGARDING CHAT MODERATION
What changes are we making?
From this point on, game staff will no longer be punishing name-calling in PVP chat unless it turns into hate speech, racism, sexism, discrimination, or other attacks on minorities.
Name-calling/flaming in General, Recruitment, Help, or Trade chat is still against the rules, and we will continue to punish those who consistently do so in these channels. From now on, please keep all flame in PVP chat.
Please note that any flame involved with ongoing harassment reports that are approved via the forums will still be moderated accordingly.
Why are we making these changes?
As a team, the game department has decided to utilize a more hands-off approach when moderating PVP chat. Instead of muting players for name-calling, we are instead going to encourage players to use the /ignore feature. Players will still be punished if they find ways to bypass a /ignore by doing things like naming weapons or dropping items that have been renamed. We have decided that unless the name-calling turns into hate speech, racism, or discrimination we will no longer be intervening. From now on if a player is harassing you in PVP chat with targeted name-calling, please use the /ignore [playername] command.
I was punished for this and now it's not against the rules?
We understand that this can be frustrating because some of you have been punished for this and now we are suddenly changing directions. While we cannot give you back the time spent muted or even banned, we are willing to remove these punishments from your record. To get these removed please create a ticket in-game and someone will take care of it for you.
