The Game Department has created a new Ban Defense System for players to use to provide a defense against their bans. This system has been implemented per the request of the community to exist alongside the ban appeal system. This system is on trial to determine its effectiveness and whether it will have a positive effect on the community.
The Ban Defense System will be run by the Game Department, which means this will not be usable for players banned for reasons relating to Roleplay. Similarly, because this system is on trial, defenses will be evaluated only in situations where the player has been banned for reasons relating to cheating in some way, particularly in relation to PvP. Bans for reasons such as continued chat violations or griefing will not be able to provide a defense, and these players are encouraged to use the ban appeal system per usual.
To supply your defense, simply complete the new form in the Server Rule Enforcement section of the forums--which you can also see here.
You may submit a ban defense only within the first 24 hours after you’ve been banned--so be quick! After this time, you will have to submit a ban appeal as per normal. Staff will openly respond to your ban defense submission as this is your chance to have a conversation about what happened, and to provide your defense and evidence to support why you feel your ban may have been in error.
Suggestions for a Successful Defense:
- Provide a detailed statement of what happened
- Provide evidence to support your statement
- Do not use this as a chance to attack staff--this will not result in a successful defense
- Make sure to submit your defense within 24 hours of when you’ve been banned
If a defense is approved, your ban will be revoked without having to go through the ban appeal process. However, if a defense is rejected, you may not supply another defense for the ban, and you must go through the regular ban appeal process.