Dear admins, sorry to do this but under failure to comply to the purchase agreements of Premium membership i regret to inform you I am expressing my rights to a formal refund for my package. My package of time of making this is 1 week, 2 days, 12 hours. Or 31% of my remaining time. Why? You have failed to allow me to continue using: Golden name in chat and above player head I have lost the rights to chat so my rights to my purchase have been revoked and as per ACCC law based in Australia, a location of which PayPal and your business both allow consumers to trade in must not be changed during a period of sales. Please revise your knowledge of ACCC law over here https://www.accc.gov.au/ before continuing to allow Australian purchases. As express by previous claims by the ACCC this does imply to virtual markets. As per ACCC, terms and conditions may not breach ACCC law. Terms of Action: As per ACCC you have 48 business hours to respond before appropirate action will be logged with the place of purchase, https://www.paypal.com/au/ that ends on 17:00 AEDT 31/12/2015 Payment information: 7 Dec 2015 | 16:17:16 AEDT Regards, Anthony B. Note: I am sorry to do this, I enjoy my times and supporting MassiveCraft but Australians will not tolerate breach of ACCC by any business and the lack of support for in game help by 'Lazzulai' telling me to just read "https://www.massivecraft.com/shop-terms" and not informing himself of the ACCC law is disgusting. I hope one day I will re apply a premium package once this business informs themselves of the laws of places for where they allow consumers to purchase from.
Your chat rights were restored before this thread was even posted, after you violated our terms of service and agreement. Where is the problem exactly?
Let's stop the off-topic discussion. Removed all spammy comments from thread. Staff will handle this issue at this point in time. Thank you, ~ imboring56
