I understand what you're saying, I've experienced this myself the last time I frequented MassiveCraft. That being said, I think you need to look at things from a different perspective.
Sure, It's not nice when somebody bashes on you for your lack of knowledge (be it lore, literary skills, general role play etiquette) but at the end of the day there's not really much that can be done. If you flag a staff member because somebody is being mean to you, they'll just tell you to brush it off. This is a server and forum meant for adults, so they expect you to have enough life experience to be able to just take peoples toxicity with a pinch of salt.
It's a big community, there are always going to be that toxic bunch - some of them probably have influence - but at the end of the day, being upset about it isn't going to get you anywhere. I understand how you may feel, and I certainly don't want to upset you or make you feel like I'm against you. At heart, even the people who you feel may be trying to undermine you probably don't realise that it bothers you as much as it may. They're not bad people for the most part, or at least that's what I perceived the last time I was knocking around. Very few are 'out to get you' so to speak.
Is the community
harsh? - No.
Is the community
toxic? - Maybe slightly, but that's everywhere. Don't let a few bad apples spoil the orchard.
Is the community
strict? - Yes. Of all the role play communities I've seen, MassiveCraft seems to be the most.. In depth? High class?
Either way, MassiveCraft is a role play experience like no other. It's so elaborate and well crafted that of course people are going to be passionate and strict with the rules, even if they push that on to other people sometimes without realising they might be spoiling the mood.
I'm not going to tell you what to do, since It's not really my place. I am also bad in these kinds of situations, so I developed a method of fixing things. On the off chance that it helps, I'll share it with you
-
here's what I usually do in these kinds of situations;
1) Politely ask where I made the mistake.
2) Politely apologise for my lack of knowledge.
3) Make sure it doesn't happen again.
It takes a lot of trial and error, but eventually you'll learn everything you need to know - and you don't have to make any unnecessary enemies. If they try escalate things, just leave. It's the best course of action, snapping back will just make things worse for everyone.
Thank you for reading